About Alliance AirlinesAlliance is Australasia’s leading provider of contract, charter and allied aviation and maintenance services currently employing more than 1,200 staff.Alliance has world leading operational performance, a key attribute sought by its customers. We are proud to be known as Australia’s leading FIFO charter operator with a history of delivering the highest standards of safety, reliability, and operational performance for our clients.The Company has operational bases in Brisbane, Townsville, Cairns, Adelaide, Perth, Darwin, Alice Springs and Rockhampton.Alliance’s core philosophy is to provide safe and economical solutions – solutions that other aircraft charter operators may not be able to provide. Although we have grown rapidly, we know the importance of responding quickly to our client’s requests and understand the need to meet both short and long-term requirements.At Alliance Airlines, we make it happen.What we’re looking forA highly motivated person with the ability to work under pressure, often with conflicting priorities. You think clearly during high levels of network disruption, without impairing decision quality or work output.Reporting to the Operations Control Centre Manager you will assist the Operations team with managing the network schedule and leading complex recovery strategies considering available resources, recovery costs, and disruption impacts. The Operations Controller may be required to work 24 x 7 shift work. Key ResponsibilitiesAccurately maintain the airlines Charter and RPT schedule within the Operations Control System.Monitoring and optimising the airline schedule, to minimize airline disruption and maximize On Time Performance (OTP).Solving complex operational problems with internal and external stakeholders.Work closely with Client & Charter Coordinators and Commercial with regards to customer recovery and customer flow during disruption.Coordinate Ad-hoc charter and client requests within the operational window, ensuring the requests are operationally feasible.Manage communication output where there are delayed, disrupted, and cancelled services to ensure all critical stakeholders involved are informed.Maintain Flight Crew and Cabin Crew rosters after publication.Completing and distributing incident reports to be distributed to key internal stakeholders.What makes you the right person?Relevant experience within an Operations Control Centre environment highly regardedEducated to Degree level in Aviation Management or Aviation related discipline (Desirable, not essential)Must be extremely capable with PC/Software packages including (but not limited to) Microsoft Office Suite (including Excel). Experience in Airline Operations and Crew Management Systems highly beneficial.A clear, articulate communicator both written and verbalHighly organised and used to working to deadlines in a busy and ever-changing environmentHighly developed planning and problem-solving skillsAbility to work autonomously and within a team to make key operational decisionsAbility to work with both internal and external stakeholders on a regular basisIf this sounds like the ideal role for you and you have the skills we're looking for, we'd love to hear from you. Apply today.**COVID safe practices will be complied with throughout the Alliance recruitment process and all applicants must also comply.** All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered. We thank you for your application however, due to the volume of applicants only successful applicants will be contacted.Alliance Airlines is an equal opportunity employer that values diversity. We are a merit-based organisation that supports local communities to offer long term sustainable employment based on delivering a safe aviation operation. AUD Brisbane 4000