Technical Support Engineer - Maintenance Watch

Alliance Airlines is Australia's leading fly in fly out aviation provider, serving mining, energy and government sectors. With over 1,500 staff, Alliance is unique in owning its entire fleet. Alliance is a leader in the 100-seat jet market, with over 70 aircraft in operation and annual revenues exceeding $600 million. Alliance holds top industry certifications including the International Air Transport Association’s Operational Safety Audit and is a GOLD Status Basic Aviation Risk Standard (BARS) compliant operator. ASX listed and delivering world-class performance, we have operational bases in Brisbane, Rockhampton, Townsville, Cairns, Darwin, Perth and Adelaide. 

Based onsite in Brisbane, this is a full-time Technical Support Engineer (Maintenance Watch) position, reporting to the Technical Support Manager. This role focuses on providing technical support to ensure fleet operational integrity and compliance, ensuring that on-time performance is maintained and any unplanned maintenance requirements are promptly addressed. Key responsibilities include:

• Coordinate and expedite AOG rectifications, review deferred defects, and oversee scheduled work packages to ensure high dispatch reliability and on-time performance.
• Monitor and liaise with engineers and subcontractors, ensuring maintenance records are logs are accurately recorded in the maintenance software system.
• Support technical requests raised via the CAMO database, monitor MEL and deferred defect reports, and coordinate resources to minimise schedule disruptions.
• Liaise with maintenance managers, Fleet Captains, and relevant Alliance departments to ensure technical issues are resolved and operational impacts are communicated effectively.
• Ensure that all maintenance operations comply with safety standards and company procedures. Actively promote safety and security reporting within the SMS by all staff.

• Professional Development: Opportunity to work closely with a team dedicated to excellence in fleet management and aviation safety.
• Employee Benefits: Alliance Airlines offers novated leasing, salary packaging, discounted Qantas Club memberships, discounted tickets for REDS games, and vacation deals on hotels, tours, and cruises.

Our ideal candidate has at least 10 years in aviation, including 5 years as a Licensed Aircraft Maintenance Engineer on Fokker F70/100 and/or Embraer E190, and 4 years in a supervisory role. You should hold a current AME license on Alliance Aircraft types and demonstrate skills in:

• Proficiency in managing aircraft maintenance records, deferred defect reviews, and troubleshooting technical issues.
• High-level communication skills, with the ability to manage tasks methodically, work independently, and prioritise efficiently under changing demands. A focus on safety, compliance, and quality assurance, aligned with Alliance's values of safety, compliance, and performance.

If this role excites you and you have the skills and experience we're looking for, we'd love to hear from you. Click "Apply" to connect with Ash and discuss the role further.

At Alliance Airlines, we value diversity, equality, and inclusion. We are committed to providing a work environment where everyone is respected and treated fairly. We encourage applicants of Aboriginal and Torres Strait Islander descent, as well as candidates from diverse backgrounds, to apply.

Please note that only candidates with full working rights in Australia will be considered for this role.