Who is Alliance Airlines?Alliance Airlines is Australasia’s leading provider of contract, wetlease charter and allied aviation and maintenance services. With a fleet of 79 aircraft and a workforce of over 1,500 employees, Alliance delivers essential aviation solutions to the mining, energy, and government sectors, as well as wet lease services to major carriers. Alliance is proud to be known as Australia’s leading FIFO charter operator with a history of delivering the highest standards of safety, reliability, and operational performance for some of the world largest mining houses. Alliance holds International Air Transport Association’s Operational Safety Audit certification, the only Australian contract and charter operator to do so and has gold status Basic Aviation Risk Standard (BARS), being the first such carrier in Australia to achieve gold status. Operating nationally throughout Australia, Alliance’s has bases in Brisbane, Rockhampton, Cairns, Townsville, Darwin, Perth and Adelaide.  What’s the role on offer?Based onsite at our Head Office near Brisbane Airport, this role supports the National Manager Ground Operations and is responsible for developing, maintaining, and harmonising operational policy and procedures across Alliance Airlines’ operational departments and third-party service providers. The Operations Policy & Standards Coordinator plays a key role in ensuring regulatory compliance, operational consistency, and continuous improvement. Key responsibilities include, but are not limited to:Developing, reviewing, and maintaining operational procedures in line with CASA, IOSA, IATA and company requirementsEngaging with internal departments and service providers to ensure consistent documentation and application of operational standardsManaging and updating operational manuals, SOPs, and departmental communication tools across Ground and Network OperationsCoordinating procedural changes with the Training Department to ensure alignment with training requirementsSupporting oversight activities for third-party service providers, including port reviews, desktop audits, and trend monitoringAssisting with operational projects such as new port implementation, service provider changes, and system or process change managementWhat’s in it for me?Novated Leasing for Employees – This enables you to bundle all your car running costs into one regular ongoing tax effective payment! Get more money in your back pocket!Salary Packaging – Another option to get more money into your back pocket!Discounted Qantas Club memberships!Discounted tickets to REDS (QRU) Games and merchandise!Discounted Hotels, Tours and Cruises - Qualify for discounts on just about every type of vacation you can imagine!Who we are looking forOur ideal candidate will bring strong operational aviation experience and a detailed understanding of airline operational standards and regulatory frameworks. You will be highly organised, proactive, and comfortable working both independently and collaboratively in a fast-paced operational environment. Your skills and experience will include:Extensive operational experience within airline operations and/or ground handling environmentsDetailed knowledge of CASA regulations, IOSA standards, and IATA requirements, including Dangerous Goods awarenessProven experience authoring operational procedures, SOPs, manuals, and training-related documentationStrong organisational skills with the ability to prioritise competing tasks and meet time-critical deadlinesClear and professional written and verbal communication skills, with the ability to engage internal and external stakeholdersHigh-level competency in Microsoft Office and experience working with airline documentation systems and manual structuresDoes this sound like you?If the sound of this role excites you and you have the skills, we're looking for we'd love to hear from you. Hit that Apply button and Ash will speak to you shortly.At Alliance Airlines we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered.  AUD Pinkenba 4008

Operations Policy and Standards Coordinator

  • Join a safety-focused airline with a national operational network
  • Influence and improve operational standards across the business
  • Work in a collaborative and professional team environment

Who is Alliance Airlines?

Alliance Airlines is Australasia’s leading provider of contract, wetlease charter and allied aviation and maintenance services. With a fleet of 79 aircraft and a workforce of over 1,500 employees, Alliance delivers essential aviation solutions to the mining, energy, and government sectors, as well as wet lease services to major carriers. Alliance is proud to be known as Australia’s leading FIFO charter operator with a history of delivering the highest standards of safety, reliability, and operational performance for some of the world largest mining houses. Alliance holds International Air Transport Association’s Operational Safety Audit certification, the only Australian contract and charter operator to do so and has gold status Basic Aviation Risk Standard (BARS), being the first such carrier in Australia to achieve gold status. Operating nationally throughout Australia, Alliance’s has bases in Brisbane, Rockhampton, Cairns, Townsville, Darwin, Perth and Adelaide. 

What’s the role on offer?

Based onsite at our Head Office near Brisbane Airport, this role supports the National Manager Ground Operations and is responsible for developing, maintaining, and harmonising operational policy and procedures across Alliance Airlines’ operational departments and third-party service providers. The Operations Policy & Standards Coordinator plays a key role in ensuring regulatory compliance, operational consistency, and continuous improvement. Key responsibilities include, but are not limited to:

  • Developing, reviewing, and maintaining operational procedures in line with CASA, IOSA, IATA and company requirements
  • Engaging with internal departments and service providers to ensure consistent documentation and application of operational standards
  • Managing and updating operational manuals, SOPs, and departmental communication tools across Ground and Network Operations
  • Coordinating procedural changes with the Training Department to ensure alignment with training requirements
  • Supporting oversight activities for third-party service providers, including port reviews, desktop audits, and trend monitoring
  • Assisting with operational projects such as new port implementation, service provider changes, and system or process change management

What’s in it for me?

  • Novated Leasing for Employees – This enables you to bundle all your car running costs into one regular ongoing tax effective payment! Get more money in your back pocket!
  • Salary Packaging – Another option to get more money into your back pocket!
  • Discounted Qantas Club memberships!
  • Discounted tickets to REDS (QRU) Games and merchandise!
  • Discounted Hotels, Tours and Cruises - Qualify for discounts on just about every type of vacation you can imagine!

Who we are looking for

Our ideal candidate will bring strong operational aviation experience and a detailed understanding of airline operational standards and regulatory frameworks. You will be highly organised, proactive, and comfortable working both independently and collaboratively in a fast-paced operational environment. Your skills and experience will include:

  • Extensive operational experience within airline operations and/or ground handling environments
  • Detailed knowledge of CASA regulations, IOSA standards, and IATA requirements, including Dangerous Goods awareness
  • Proven experience authoring operational procedures, SOPs, manuals, and training-related documentation
  • Strong organisational skills with the ability to prioritise competing tasks and meet time-critical deadlines
  • Clear and professional written and verbal communication skills, with the ability to engage internal and external stakeholders
  • High-level competency in Microsoft Office and experience working with airline documentation systems and manual structures

Does this sound like you?

If the sound of this role excites you and you have the skills, we're looking for we'd love to hear from you. Hit that Apply button and Ash will speak to you shortly.

At Alliance Airlines we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered.

 

  • Posted Date 21 Jan 2026
  • Location Pinkenba
    QLD / Australia
  • Industry Administration & Office Support
  • Job Type
  • Salary Base plus Super